Mark Baggesen is a former Guide to Microsoft Windows. His goal was to help you get the information you need to quickly accomplish whatever it is you want to do with Windows.

Mark has written professionally for over 20 years -- 12 of those years in the creation, promotion and management of online marketing and ecommerce sites for large multinational corporations and small businesses.

M.S. Technology Management, Southern Methodist University (SMU)
B.A. Journalism, University of Massachusetts/Amherst

Here is Mark's philosophy about technology: It must empower users to achieve their goals. Technology exists only to serve the needs of business and individual goals, so it should focus on that point. Technology without a clear, cogent purpose is worthless. The phrase "if you are not part of the solution, you are part of the problem" should be the mantra for every I.T. support person and technology group in the world.